Privacy Policy
Last Updated: August 2026
1. Introduction
At Ottawa Psychotherapist Group, your privacy and confidentiality are our highest priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (ottawapsychotherapist.com) and interact with our digital presence. We operate in accordance with applicable privacy laws in Ontario, Canada, including PIPEDA and PHIPA guidelines for health information privacy.
2. Information Collection and Use
When you visit our website, we may collect basic, non-identifying information (such as cookies and analytics data) to optimize our website’s performance and ensure our Google Ads campaigns are directing you to the right services. If you choose to contact us via our general inquiry form or email, we will collect your name, email address, and any preliminary information you choose to share strictly to respond to your request.
3. Secure Bookings via JaneApp
Please note that our website serves strictly as an informational hub. We do not process session bookings, collect medical intake forms, or process online payments directly on this website. All patient bookings, scheduling, and health-related communications are securely routed to and managed by JaneApp, a third-party, fully compliant practice management software. Any personal health information (PHI) or payment details provided within the JaneApp portal are governed by JaneApp’s stringent privacy and security protocols.
4. Data Sharing and Security
We do not sell, trade, or rent your personal information to third parties. Any data collected through our website is used solely to improve our services and communicate with you effectively. Our website is hosted on a secure platform with active SSL encryption to ensure your browsing experience remains safe.
5. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our digital practices or legal obligations. The most current version will always be available on this page.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
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Fax: +1 613 680 4024
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Phone: +1 343 321 2420
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Address: 164 Second Ave, Ottawa, ON K1S 3V3 Within the Glebe Health House